Patient Pulse Vol. 2 Issue 5: Information and Decision Making


In this month’s Patient Pulse, we focused on seeking information and decision making for providers and healthcare facilities. We looked at:

  • how patients seek and receive information
  • factors that influence how patients choose their providers and facilities
  • relationships and expectations of provider/patient communication

This report summarizes the responses of 233 respondents from 42 states across America.

Here’s a sneak peek:

a screenshot of a cell phone



The Patient Pulse is a monthly insights service that provides deeper insights on patient behaviors and the patient experience. To get more information like this delivered to your inbox, fill out the “Learn More” form!