In our July 2019 Patient Pulse, we focused on interactions with providers in-between visits. We looked at:
- levels of difficulty and channels used to reach providers or members of their care team
- barriers to contacting the doctor and the importance of specific communication services
- frequency and importance levels of follow up communication from providers
This report summarizes the responses of 282 respondents from 43 states across America.
Here’s a sneak peek:
The Patient Pulse is a monthly insights service that provides deeper insights on patient behaviors and the patient experience. To get more information like this delivered to your inbox, fill out the “Learn More” form!